1.Are you a trading firm or a production entity? We are a professional manufacturer specializing in TPE/TPR product production.
2.Regarding samples
We provide 5KG samples free of charge, while the shipping costs need to be covered by the recipient.
3.In terms of quality management
Our engineering team carries out laboratory tests during the production process, and our quality control department conducts inspections before shipment. Moreover, we keep samples of each production batch for 3 to 5 years.
4.Concerning color options
We are able to customize colors according to color standards like Pantone or RAL.
5.About lead times
Generally, it takes 3 days to prepare samples and 7 days for bulk deliveries. Nevertheless, lead times might differ based on the details of each order. For precise timelines, please reach out to our customer service team.
6.Regarding payment terms
We support payment methods such as TT, credit cards, and Ali Credit Insurance transactions. If you need other payment arrangements, please contact our customer service.